FAQ
What is trauma?
Trauma is any disruption—whether personal, cultural, systemic, or spiritual—that overwhelms an individual’s ability to cope. While not every traumatic event is life-shaping, trauma can shift how people think, build relationships, make decisions, and engage with others. The Ethnotraumatology™ framework emphasizes that trauma is not just psychological, but also shaped by culture, history, and identity, especially within Black, Indigenous, and Diverse Ethnic Communities (BIDEC)™.
Why is a Trauma Informed Workplace important?
A Trauma-Informed Workplace creates an environment where staff at all levels—executives, administrators, and frontline employees—feel safe, supported, and valued. Using the AIAER Model™ (Assess • Inform • Apply • Empower • Resilience), this training helps organizations identify workplace triggers, implement trauma-informed policies, and sustain systems that reduce burnout, strengthen communication, and increase retention. For industries serving people in human services, education, healthcare, or ministry, this training is essential to reducing hidden risks and fostering resilience.
Why is a Trauma Informed Advocate important?
The Trauma-Informed Advocate training supports individuals, community leaders, and faith leaders in addressing both personal and professional trauma. Guided by the AIAER Model™, participants assess their own experiences, learn culturally and spiritually responsive practices, and apply strategies that strengthen resilience. This training also emphasizes Ethnotraumatology™, helping participants understand how culture, upbringing, and systemic oppression shape trauma responses and healing journeys.
What should I do if I’m having a hard time during the training?
We recognize that engaging trauma content can be challenging. Each training is designed with safe spaces for reflection, decompression, and self-regulation—core practices in both Ethnotraumatology and trauma-informed care. Participants are encouraged to use these tools as part of building resilience, not as a sign of weakness.
How long does the training process take to complete?
The training is typically completed in 16–20 hours, depending on the track (Workplace or Advocate). Because our curriculum integrates personal reflection, cultural context, and applied skills, participants are given space to process the material at a pace that supports long-term implementation. The Ethnotraumatologist Specialist™ certification through the University of Ethnotrauma Science and Research® takes over 60 hours.
What is the Ethnotraumatologist Specialist™ certification
The Ethnotraumatologist Specialist™ certification, offered through the University of Ethnotrauma Science & Research® (UESR) in partnership with Lisseth London Global Consulting (LLGC), is an advanced professional credential designed to prepare leaders to address trauma through a culturally rooted, biopsychosocial-spiritual framework.
Unlike the Certified Trauma-Informed Workplace (CTIW)™ or Certified Trauma-Informed Advocate (CTIA)™, which focus on building trauma-informed practices at the organizational or individual level, the Ethnotraumatologist Specialist™ program is a comprehensive certification requiring over 60 hours of intensive training.
What makes LLGC different from other organizations?
LLGC integrates Ethnotraumatology™ and the AIAER Model™ into every service. Unlike traditional trauma-informed programs, we focus on the whole person and whole system—including cultural, spiritual, and systemic dimensions of trauma. Our strength-based approach ensures leaders and organizations are not only trauma-aware but become truly Trauma-Resilient Partners capable of sustaining long-term change.
How do I begin the process to become a Certified Trauma-Informed Workplace (CTIW)™ or Certified Trauma-Informed Advocate (CTIA)™?
Start by booking a consultation with our team. A certified Trauma Solutions Associate will conduct an AIAER Model™-aligned assessment to identify your needs. From there, we provide a customized training plan tailored to your organization or individual role.
How long has LLGC been providing trauma-informed services?
LLGC has provided services to individuals and organizations since 2019, with Dr. London’s Trauma-Solutions Focused approach building on over a decade of work in behavioral health, leadership, and trauma engagement.
Why are your services divided by Executives, Administrators, and Frontline Employees?
Trauma impacts everyone, but the roles, responsibilities, and stressors of each group differ. By tailoring our services through Gold, Silver, and Bronze packages, LLGC ensures each level of leadership receives the right tools and support for their specific context.
What are your packages?
During consultation, LLGC will recommend the best fit among our Gold, Silver, or Bronze service packages, which vary in depth of support, coaching access, and organizational implementation. Each package is grounded in Ethnotraumatology™ and AIAER™ methodology, ensuring culturally responsive and trauma-resilient outcomes.